Terms of Service

Welcome to Similia Home Prescriber. These Terms of Service ("Terms") govern your access to and use of the Similia Home Prescriber mobile application (the "App") operated by SIMILIA LTD ("we," "our," or "us"). Please read these Terms carefully before using the App.

These Terms include important allocations of responsibility between you and us. In particular, please read Section 1 (Definitions), Section 3 (Description of the Service), Section 4 (AI Transparency), Section 5 (Medical Disclaimer), Section 6 (Scope), Section 7 (Assumption of Risk and No Reliance) and Section 13 (Limitation of Liability).

1. Definitions

In these Terms:

• "Home Prescriber" means you, the user. Homeopathic home prescribing is a long-standing tradition in which private individuals learn about homeopathic remedies and use them for everyday self-care in their own homes. The App's name describes your role within that tradition — it does not describe the App or any service we perform. The App does not prescribe anything: you, as the Home Prescriber, make your own self-care decisions and are responsible for them.
• "Traditional Knowledge" means informational content drawn from homeopathic literature and tradition, including materia medica, repertories and other writings of the homeopathic tradition. Traditional Knowledge records what that tradition has said and done. It is not scientifically validated medical information, and the App does not present it as such.
• "App" means the Similia Home Prescriber mobile application: an educational companion that retrieves and organizes Traditional Knowledge around the situation you describe, so that you can evaluate it yourself.
• "Session" means one use of the App's analysis features: the description you provide, any follow-up questions and answers, and the informational results generated for you.
• "we," "our" and "us" mean SIMILIA LTD, a company registered in England and Wales.

2. Acceptance of Terms

By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

You must be at least 13 years old (or 16 in the European Economic Area) to use the App. By using the App, you represent and warrant that you meet this age requirement. The App also asks you to confirm that you meet it, as part of the notices and consents presented when you first use the App.

3. Description of the Service

Similia Home Prescriber is an educational reference tool for the homeopathic home-prescribing tradition.

When you describe a situation in the App, the App searches homeopathic literature and organizes the Traditional Knowledge it finds around the details you provide. A Session's results show you, in informational form, which remedies the homeopathic tradition has historically associated with descriptions like yours, how closely each remedy's traditional picture corresponds to what you described, and what the literature records about those remedies.

Where the App shows general information about how remedies are customarily used within the tradition (for example, common potencies or frequency conventions), that information is also Traditional Knowledge: it is general to the tradition, and it is not a direction, dosage instruction, or plan for you personally.

The App is an information tool, not a healthcare service:

• The App does not diagnose. It does not identify, name, or assess any disease or condition you may have.
• The App does not prescribe and does not recommend treatment. It presents informational matches from Traditional Knowledge for you to evaluate. Presenting a match is not advice to act on it.
• The App does not provide individualized medical advice or any individualized medical service. No doctor–patient or practitioner–client relationship is created between you and SIMILIA LTD.
• You alone evaluate and decide. You, as the Home Prescriber, evaluate the information presented and decide — on your own responsibility — whether and how to act on it.

4. AI Transparency

The App uses artificial intelligence ("AI") to read your description and to retrieve and organize Traditional Knowledge around it. You should know the following:

• You are interacting with an AI system. Session results — including matches, reasoning text and related informational content — are AI-generated from traditional homeopathic literature.
• AI-generated output can be wrong. Results may contain errors or omissions, may not accurately reflect the underlying literature, and are not reviewed by a healthcare professional before you see them.
• Results are not verified medical information. They are Traditional Knowledge as organized by an AI system, and they are provided solely for your own informed evaluation as the Home Prescriber.

We also present this information in the App itself, before you first use the analysis features, so that you have it before your first interaction with the AI system — not only in these Terms.

5. Medical Disclaimer

• The App provides informational content from the homeopathic tradition only.
• The App is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
• Homeopathy is based on theories developed in the late 1700s. Most modern medical experts do not accept those theories, and there is no accepted scientific evidence that homeopathic remedies are effective for any condition. The App presents Traditional Knowledge because of its place in the home-prescribing tradition — not as scientific fact.
• The App's information is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional about any medical condition or concern, and before starting, stopping, or changing any treatment.
• Never disregard professional medical advice, or delay seeking it, because of anything you read in the App.

6. Scope: Acute Self-Care in the Home

The home-prescribing tradition the App draws on is a tradition of everyday self-care: short-lived, self-limiting situations of the kind households have long attended to at home. The App is intended for that scope only.

• The App is intended for acute, self-limiting situations within the home-prescribing tradition.
• Long-standing or chronic conditions, serious or worsening conditions, and situations involving vulnerable persons (for example infants, or during pregnancy or nursing) belong with qualified healthcare professionals — not with home self-care tools.
• The App may display informational advisories when the situation you describe appears to call for professional care. These advisories are informational prompts only. They are not triage, diagnosis, or a medical assessment — and the absence of an advisory is never an indication that a situation is safe or suitable for self-care. That evaluation always remains yours, with professional help where appropriate.

7. Assumption of Risk and No Reliance

This section is a core part of our agreement with you: the App is provided on the basis that you — not we — make your self-care decisions.

• You assume full responsibility for your self-care decisions, including any decision to use or not use any remedy, product, or information mentioned in the App, and any decision to seek, or not to seek, professional care.
• You agree not to rely on the App as medical advice. The App's output is informational material from Traditional Knowledge, organized by an AI system (Section 4). It is not advice, and you agree not to treat it as advice.
• The App's information is not a substitute for professional judgment. Where a situation calls for medical judgment, only a qualified professional can provide it.
• If you are not willing to make your own self-care decisions and take responsibility for them on this basis, do not use the App.

Nothing in this section excludes or limits any liability that cannot be excluded or limited by applicable law (see Section 13).

8. User Accounts

8.1 Account Creation

To use the App, you must create an account using your email address or through a supported third-party sign-in provider (Google or Apple). You are responsible for maintaining the confidentiality of your account credentials.

8.2 Account Responsibility

• You are responsible for all activities that occur under your account.
• You must provide accurate and complete information when creating your account.
• You must notify us immediately of any unauthorized use of your account.

9. Subscriptions and Payments

9.1 Free Tier

New users may access a limited number of free Sessions. After the free Sessions are exhausted, a paid subscription is required to continue using the App's analysis features.

9.2 Subscription Plans

We offer monthly and annual subscription plans. Pricing is displayed in the App at the time of purchase and may vary by region.

9.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the end of the current period. You will be charged through your Apple App Store or Google Play Store account.

9.4 Cancellation

• iOS: Manage or cancel your subscription in your iPhone Settings > Apple ID > Subscriptions.
• Android: Manage or cancel your subscription in the Google Play Store > Subscriptions.

Cancellation takes effect at the end of the current billing period. You will retain access to premium features until then.

9.5 Refunds

Refund requests are handled by Apple (for iOS purchases) or Google (for Android purchases) according to their respective refund policies. We do not process refunds directly. This does not affect any statutory rights you may have.

10. Acceptable Use

You agree not to:

• Use the App for any unlawful purpose or in violation of any applicable law.
• Use the App, or its output, to provide or support professional, clinical, or commercial services to third parties. The App is for personal, non-commercial home use.
• Attempt to reverse-engineer, decompile, or disassemble any part of the App.
• Interfere with or disrupt the App's infrastructure or other users' access.
• Use automated systems (bots, scrapers) to access the App.
• Misrepresent your identity or provide false information.
• Share your account credentials with third parties.

11. Intellectual Property

The App and its original content, features, and functionality — including its software, algorithms, design, graphics, logos, icons, and the selection, arrangement, and presentation of its content — are owned by SIMILIA LTD or its licensors and protected by international copyright, trademark, and other intellectual property laws. We do not claim ownership of the underlying Traditional Knowledge drawn from homeopathic literature and tradition (Section 1), much of which is in the public domain.

You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes in accordance with these Terms.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless SIMILIA LTD, its directors, employees, and agents from and against claims, damages, losses, and reasonable costs (including reasonable legal fees) brought by a third party, to the extent arising from:

• your breach of these Terms — including using the App, or its output, to provide or support services to another person in breach of Section 10 (for example, using it to advise or treat someone else); or
• your use of the App in violation of applicable law.

This obligation applies only if: (a) we notify you promptly after we become aware of the claim; (b) you are given the opportunity to control the defence and settlement of the claim, with our reasonable cooperation — we conduct the defence only if you decline that opportunity or fail to assume it within a reasonable time, and where we do, we will not settle the claim in a way that imposes obligations on you without your consent; and (c) it is limited to amounts finally awarded against us, or agreed in a settlement made with your consent, together with the reasonable costs described above.

This section does not apply to the extent that a claim results from our negligence, our breach of these Terms, or our violation of applicable law. Nothing in this section limits or excludes any statutory rights you have as a consumer, or any liability of ours described in Section 13.

13. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited by applicable law. Nothing in these Terms affects your statutory rights as a consumer, including your right to services performed with reasonable care and skill under the Consumer Rights Act 2015.

Subject to the paragraph above, and to the maximum extent permitted by applicable law:

• The App is provided "as is" and "as available" without warranties of any kind, whether express or implied.
• We do not warrant that the App will be uninterrupted, error-free, or free of harmful components, or that its informational output will be accurate or complete.
• In no event shall SIMILIA LTD be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App.
• Our total liability to you for any claims arising from use of the App shall not exceed the amount you paid us in the 12 months preceding the claim.

14. Severability

If any provision of these Terms (or any part of a provision) is found by a court or other competent authority to be invalid, illegal, or unenforceable, or is rendered ineffective by applicable law, then: (a) that provision or part will apply to the maximum extent permitted; (b) it will be treated as modified to the minimum extent necessary to make it valid and enforceable or, if that is not possible, as deleted; and (c) the validity and enforceability of the remaining provisions of these Terms will not be affected. Each of the protections in Sections 5, 6, 7, 12 and 13 is separate and severable.

15. Termination

Termination for violation. We may suspend or terminate your access to the App if we reasonably believe you have materially violated these Terms. Unless we need to act immediately — for example, for security or fraud reasons, to protect other users, or to comply with the law — we will give you notice and tell you the reason before we act, and you may contact us at the email below to contest the decision. Where we do need to act immediately, we will notify you promptly after taking the action and tell you the reason, and you have the same right to contact us to contest the decision.

Discontinuation or termination for other reasons. If we discontinue the App, or terminate your access for a reason other than a violation of these Terms, we will give you reasonable advance notice. If you have a paid subscription, you will keep access for the period you have already paid for, or receive a refund for the unused portion, in accordance with applicable law and the policies of Apple or Google.

Upon termination:

• Your right to use the App ceases.
• We may delete your account and associated data after a reasonable period (see our Privacy Policy for retention and deletion).
• Where we terminate for your material violation of these Terms, active subscriptions will not be refunded, except where a refund is required by applicable law or by the refund policies of Apple or Google.

You may stop using the App, and delete your account, at any time in the App or by contacting us at the email below.

16. Changes to These Terms

We may update these Terms from time to time.

• Material changes: we will present the updated Terms in the App and ask you to accept them again before you continue using the App's analysis features. We keep a record of the version you accepted and when you accepted it.
• Non-material changes (for example, clarifications or corrections): we will post the updated Terms and update the "Last Updated" date at the top of this page. Your continued use of the App after non-material changes are posted constitutes acceptance of those changes.

Each version of these Terms takes effect when it is published, and applies to you as follows. If you are a new user, you are bound by the version published at the time of your first acceptance. If you are an existing user, the version you last accepted continues to govern your use of the App until you accept the new version: for material changes, the App asks you to accept the updated Terms before you continue using the analysis features, and the version you previously accepted continues to govern until you do; for non-material changes, your continued use after the updated Terms are posted constitutes your acceptance, as described above.

Each version of these Terms carries a consent bundle version number, shown at the top of this page next to "Last Updated". When you accept in the App — at first use, or when we ask you to accept a material change — we record that number with your acceptance, so both you and we can identify exactly which text you explicitly accepted. Acceptance of a non-material change by continued use is not recorded as a separate acceptance: the version that applies to you is then identified by the published version and its publication date, together with your most recent recorded acceptance.

We publish an updated version of these Terms together with the release of the App version whose features it describes, so that the Terms you are shown describe the App as it works at that time. Where these Terms describe notices, consents, or confirmations presented when you first use the App, they describe the App version published alongside this version of the Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Subject to the following paragraph, any disputes arising from these Terms or the use of the App shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you live in a country whose laws give you mandatory consumer protections, or the right to bring or defend proceedings in the courts of that country, nothing in this section takes away your right to rely on those protections or to use those courts.

18. Contact Us